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Contact BuilderCE
Questions about a course, certificate, account, or continuing-education record? Email our support team and include enough detail for us to investigate.
Email support
Please include the email address on your account, the course title, and the approximate completion or purchase date when relevant. Do not send passwords or complete payment-card numbers.
Certificates and completion records
If a certificate did not arrive, first check the email address on your account and your spam or junk folder. Tell us whether you can see the completed course in your account so we can distinguish an email-delivery problem from a completion-record problem.
Licensing and renewal questions
BuilderCE can explain the information presented in our courses and guides, but the applicable licensing board makes the final determination about your license, renewal, or credit. Each regulatory guide includes official links for current verification.
Business and provider inquiries
Education providers, subject-matter experts, employers, and professional organizations may also use the support address. Put the nature of the inquiry in the subject line so it reaches the right person.